Product

A persona, embodied.

A Humatone persona is a named person at work: a face, a voice, a manner, and a way to reach them. You decide what it knows. We make it someone people can talk to.

Personas

Described once. The same person every time.

A designed face

Built from the persona’s profile: age, presentation, heritage, hair, glasses. Headshot, profile, full-length and wide formats all come from the one portrait.

A designed voice

Accent, region and warmth to match the face, so a persona sounds like who it looks like. No real person’s voice is copied.

Pinned for good

Once built, a persona’s face and voice change only when you ask. Your callers meet the same person in March as in May.

Or choose from three

Prefer to pick? A workspace can choose each face from three drawn for the same identity.

Rosalind

Front desk · on a call

Web Phone Texts Video soon

Brains

Bring your own intelligence, or borrow ours.

Your own brain

Already have a system that knows what to say: an assistant, a tutor, a support engine? Connect it. Humatone hears the caller and speaks the reply; your system makes every decision. Nothing about your model or vendor has to change.

Our hosted brain

No system of your own? Give the persona your knowledge (files, web pages, written answers) and instructions in the console. It answers from what you gave it and notes what it couldn’t answer. Anything that needs doing is still done by your system.

Channels

One persona, wherever your customers are.

Web calls

A call from any web page: a full stage, a floating bubble or an inline panel, or invisible behind your own interface.

Phone calls in

Real numbers that answer, with office hours, bank holidays and hold music handled.

Phone calls out

Ring someone when your system says so: reminders, follow-ups, call-backs.

Chat and texts

Typed chat on the web and text messages to a phone, from the same persona, with opt-outs honoured.

Share links

Send anyone a link to talk to a persona. Good for trials, demos and reviews.

WhatsApp and video

Coming next. The same persona, face to face.

The console

See every conversation. Step in when you need to.

Listen live

Hear a call as it happens, with the transcript alongside.

Take over

Type or speak into a live call yourself, or hand the caller to a person on your team.

Conversation records

Every call, chat and text, with a summary, an outcome, and recordings where the caller was told.

Give your persona a presence.

Humatone is in early access. Tell us what your persona does and we’ll set you up with a workspace.

Join early access See how it works